Operational pulse / Before → System → Outcome
Training + Compliance / Public-safe client system
From about 5 days to 1.
- Before
- A slower, fragmented caregiver onboarding and completion-review process.
- System
- Centralized training access, progress visibility, completion review, certificates, and compliance reporting.
- Outcome
- Onboarding moved from about five days to one; training completions rose and seven-day incompletes fell after the launch peak.
